Tel: 0415 815 499
Advisory Services
We don't sell software. We don't take referral fees. We're not affiliated with any vendor.
The advice we give is based entirely on what's right for your council. Not what's easiest to sell, not what we've already built, and not what a vendor has paid us to recommend.
Our advisory services help councils understand their technology position, make better decisions, and spend their money on the right things.
TECHNOLOGY STRATEGY
Good technology strategy starts with understanding where the organisation is actually going, not just what IT wants to do. We work with councils to develop strategies that are grounded in corporate priorities, realistic about constraints, and practical enough to be implemented.
The output is a clear technology roadmap: what to invest in, in what order, and why. Sequenced around your budget cycles, your workforce, and your community's needs.
We're not interested in strategies that sit in a drawer. If it can't be implemented, it's not worth writing.
What this typically covers:
Current state assessment, alignment to corporate and community plans, stakeholder engagement with staff and management, identification of priority investment areas, and a sequenced implementation roadmap with indicative costs and timeframes.
Suitable for: Councils preparing for a new corporate plan cycle, councils that have invested in technology without a clear direction, or councils where the IT strategy hasn't been updated in several years.
AUDIT AND REVIEW
Most councils have a reasonable sense that something isn't working in their technology environment. The harder question is what, exactly, and what to do about it.
Our audits and reviews give councils a clear, evidence-based picture of their technology position. We cover governance, strategy alignment, cyber risk, architecture, delivery practices, and vendor performance. The output is practical: material risks identified, improvements prioritised, and recommendations written for executives and audit committees, not just IT teams.
We conduct both targeted reviews (a specific system, project, or vendor relationship) and whole-of-ICT assessments.
What you get:
A written report with findings and prioritised recommendations. Clear enough for a councillor to read. Specific enough for a manager to act on.
Suitable for: Councils wanting assurance ahead of a major procurement, councils that have experienced delivery problems with a technology project, or councils preparing for an internal audit or external review of their technology environment.
IT PROCUREMENT SUPPORT
Technology procurement is where a lot of councils get into trouble. Vendors are well-resourced and experienced. Councils, particularly smaller ones, often aren't. The result is contracts that don't reflect what was promised, implementations that cost more than expected, and systems that don't quite do what the council needed.
We level that up. We support councils through complex technology procurements with independent, experience-based advice: market engagement, requirements definition, evaluation support, and contract advisory.
We've worked inside councils and alongside vendors. We know the questions to ask, the claims to pressure-test, and the contract terms that matter.
What this typically covers:
Requirements definition and specification, market engagement and supplier briefings, evaluation framework design, tender evaluation support, reference checks, and contract review and negotiation advice.
Suitable for: Councils procuring a new ERP, finance system, digital platform, or any significant technology investment where independent advice would reduce risk.
