Tel: 0415 815 499
Delivery Services
Advice is only useful if something actually happens. When councils are ready to move from planning to doing, we can help with that too.
We provide hands-on program and project management and end-to-end digital transformation support. We bring local government experience into the room, which means we understand council governance, procurement constraints, and the reality of delivering technology projects with small teams and limited budgets.
DIGITAL TRANSFORMATION
Digital transformation in local government is harder than it looks. The technology is rarely the difficult part. Getting the organisation ready, managing change, keeping stakeholders aligned, and ensuring the project actually delivers something useful for residents, that's where most initiatives struggle.
We support councils to deliver digital transformation from end to end: strategy and roadmap development, business case, procurement, implementation, and transition to business as usual. We stay involved through the hard parts, not just the planning.
What this typically covers:
Digital strategy and roadmap, business case development, market engagement and procurement support, implementation oversight, change management, and transition to business as usual.
Suitable for: Councils embarking on significant digital initiatives, including customer experience improvements, online service delivery, back-office modernisation, or major system replacements.
PROJECT AND PROGRAM MANAGEMENT
Technology projects in councils fail for predictable reasons: unclear scope, weak governance, poor vendor management, and insufficient attention to risk. We've seen it enough times to know where the problems usually start.
We provide hands-on program and project management for complex technology and digital initiatives. We manage across the full lifecycle, from planning and governance through to delivery and closure, with strong stakeholder engagement and active risk management throughout.
We can run a project directly, or work alongside your existing team as an experienced pair of hands and a second set of eyes.
What this typically covers:
Project governance and reporting, scope and schedule management, risk and issue management, vendor and contract management, stakeholder engagement, and project closure.
Suitable for: Councils managing a complex technology project without dedicated project management capability, or councils where a project is in difficulty and needs experienced intervention.
